Tribunals and Commissions

DIRECTOR GENERAL (I And R) vs USHA INTERNATIONAL LTD.

National Consumer Disputes Redressal Commission · Decided on 31 October 1996 · Citation: 1997 1 CPJ 39

HON’BLE JUDGES
Sardar Ali Khan , S.Chakravarthy J.
RESULT
Enquiry disposed of
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Judgment

15 paragraphs · 3,515 words
1.

THIS is an application filed by the Director General (Investigation & Registration) (DG) under Section 36B(c) of the MRTP Act, 1969 indicating the respondents named above, M/s. Usha International Ltd. and M/s. Jay Engineering Works Ltd. of having indulged in certain unfair trade practices attracting Sections 36A(3)(a) and (b) of the Act. The following is a summary of the DG''s application:

2.

M/s. Usha International Ltd. (R-1) is engaged in the business of marketing Usha fans manufactured by M/s. Jay Engineering Works Ltd. (R-2). For the purpose of promoting the use or supply of Usha fans, R-l issued an advertisement in the ''Indian Express'' edition of date line 20th March, 1986 under the caption "Better Fans, Better Gifts!" That said advertisement announced a scheme of prizes in the form of Maruti cars, Vijai super scooters. Tape-recorders etc. All that a prospective customer had to do was to purchase a Usha fan to become eligible for participation in the scheme. The advertisement announced that the dealer from whom the fan was purchased would give the purchaser a sealed envelope containing the name of the gift. The scheme commenced with effect from 11th February, 1986. The DG after inspecting the records of one of the outlets of R-l, noted that the prices of various categories of fans had been increased simultaneously from the date of the commencement of the advertised scheme. In particular, the DG noted that the cost of the prizes was fully or partly covered by the increase in the price of the fans. In view of the nexus between the price-rise and the prize scheme, he has brought about a charge that both the respondents are severally and jointly liable for the unfair trade practices indulged in by them, attracting the provisions of Sections 36A(3)(a) and (b) of the MRTP Act. Based on the application of the DG, a Notice of Enquiry was issued by the Commission on 23rd June, 1986 summarizing the charge of unfair trade practices. In particular, the Notice of Enquiry (NOE) charges the respondents of having offered prizes free of charges whereas the cost of the prizes has been or was being received wholly or partly from the increased price of the fan, thus, creating an impression contrary to facts. Furthermore, the NOE charges the respondents of offering prizes or gifts depending upon chance. While specifying that these two limbs of the charge constitute unfair trade practices falling under Section 36A(3)(a) and Section 36A(3)(b) of the Act respectively, the NOE further charges that the aforesaid unfair trade practices are prejudicial to public interest. Essentially, the synchronizing of escalation in prices of the fans with the launching of the advertised scheme is central to the charge brought about by the DG, besides the fact that any contest or scheme of this nature based on chance is an unfair trade practice.

Both the respondents offered their detailed replies to the Notice of Enquiry. We summarize herein-below their replies respondent-wise. SUMMARY OF R-1''s REPLY: 1. The NOE does not disclose any ground or cause of action to warrant holding of the enquiry. The enquiry is not maintainable. 2. The alleged trade practices are not covered by the definition of unfair trade practice in Section 36A of the Act. 3. The alleged trade practices have not caused any loss or injury to the consumers. 4. The NOE does not even state as to how the alleged trade practices have prejudiced public interest. 5. No enquiry can be instituted for unfair trade practices without a Preliminary Investigation Report of the DG. 6. R-l markets fans purchased from R-2 through dealers, who in turn supply fans to the public at large. 7. The prize scheme was effective from 1st January, 1986 and there is no nexus between the prize scheme and the price increases made in the normal course of business. 8. These have been several price variations in the year 1986, during which, the impugned scheme was introduced. Price increases occur whenever the manufacturer (R-2) increases the prices. 9. All customers, irrespective of whether they got any prize under the scheme, got cash discounts on purchase of the fan. 10. The impugned scheme has been withdrawn with effect from 20th June, 1986. 11. Price variations are done frequently as a normal feature of the fan trade, which is seasonal and they do not correspond to variations in the cost of production. 12. The impugned scheme is not a game of chance. SUMMARY OF R-2''s REPLY: 1. R-2 adopts the reply of R-l. 2. Fan trade is a seasonal trade and undergoes several price variations from time to time depending upon the season and the market conditions. 3. Price variations depend upon the conditions prevailing in the trade and have no direct relationship with the cost of production. 4. On several occasions, prices have even been decreased during the off-season. 5. No unfair trade practice has been indulged in by R-2. 6. There has been no prejudice to public interest or loss or injury to the consumers. After the DG filed his rejoinder to the replies of the two respondents, the following issues were framed: 1. Whether the NOE is not maintainable in view of the preliminary objections raised by the respondent in their reply to the NOE ? 2. Whether the respondent indulged in the trade practices as stated in the NOE and pointed out in the application under Section 36B(c) of the MRTP Act, 1969 ? 3. If answer to issue No. 2 is in the affirmative then whether the said trade practice is unfair trade practice under Section 36A(3)(a) and (b) of the MRTP Act ? 4. Whether the said unfair trade practice is prejudicial to public interest or to the interest of consumer generally ? 5. Relief.

3.

DG adduced the evidence of two witnesses namely, Shri V.N. Seth, Assistant Director (Industries) on deputation to Jail Department, Hyderabad who had made a complaint to the Director General and Shri Manbir Singh Takshak, who had purchased an Usha fan. The respondents adduced the evidence of only one witness, namely, Shri Sunil Kumar Wadhwa, Executive Director of R-l. We gave a hearing to Mr. O.P. Dua, Counsel for the DG and Mr Ravinder Narain, Counsel for the respondents.

4.

MR. O.P. Dua, Counsel for the DG commencing his arguments drew our attention to paras 5, 6 and 7 of the complaint application (amended application) and observed that the impugned scheme having commenced from 11th February, 1986, the fact that there were increases in prices of different types of fans with effect from the same day, is a clear synchronization of escalation in prices with the launching of the impugned scheme. Thus, the respondents have fully or partly covered the cost of the prizes by the price increases, in the bargain creating an impression among the customers that something is being given or offered free of charge, contrary to facts. Furthermore, the conduct of any contest based on chance attracts Section 36A(3)(b) of the Act. Quoting from Bouvier''s Dictionary, he observed that lottery is a scheme for the distribution of prizes by chance. The expression "Lottery" embraces the elements of securing through lot or chance, by the investment of a sum of money or something of value, some greater amount of money or thing of greater value. In terms of the impugned scheme, even though every purchaser of Usha fan received a prize, the scheme itself provided for a bigger prize for those who won under the dispensation of chance. MR. Dua anticipated a possible argument of the respondents that inasmuch as every purchaser received a prize, there was no element of chance. Mr. Dua requested the Commission to draw an adverse inference against the respondents for not having satisfactorily answered the interrogatories served on them by the DG. For instance, the DG had sought information on the purchase prices of various types of fans and similarly, the selling prices during the period January, 1985 to June, 1986. But the respondents objected to the interrogatories as "being irrelevant". Referring to the deposition of Shri V.N. Seth, witness of DG and also Assistant Director (Industries), Mr. Dua pointed out that the witness has stated that he was supplied with a fan on a reduced price without the gift and that if he had wanted the gift, he would have had to pay a higher price. The witness quantified the discount of Rs. 30/- as having been offered to him instead of the gift. On being questioned, the witness added that he was not informed by the dealer prior to the purchase that the latter was giving him a discount instead of the prize. When he insisted upon the prize, the dealer informed him that he was not entitled to it.

5.

MR. Dua then referred to the deposition of Shri Manbir Singh Takshak, the second witness of the DG and pointed out that he had also stated categorically that the cash discount constituted the prize and nothing more. According to the witness, the dealer had told him that the gift coupons were of the value of Rs. 10/- and nothing more. Taking a total view of the impugned scheme, MR. Dua styled it as a hoax.

6.

MR. Dua referring to the prejudice caused to public interest by the impugned scheme tried to capture the elements central to public interest. He stated that public interest is an elusive abstraction meaning general social welfare or regard for social good. He quoted MR. Justice Felix Frankfurter of the United States Supreme Court that the idea of public interest "is a vague, impalpable but all controlling consideration". MR. Dua added that public interest indicates a standard of goodness for judging private acts and conduct in the social context. Public interest is essentially a majoritarian ethic measured rather in terms of results or consequences than of interest or motive. Any decision as to public interest should be based on the results or consequences that will follow. Mr. Dua applying this concept of public interest stated that the purchasers of Usha fans were taken for a ride by the lure of prizes, when infect, most of them got only the cash discount, which in any case was available to every purchaser. Thus, public interest has been greatly prejudiced.

Mr. Ravinder Narain, Counsel for the respondent, strongly refuted this line of argument by pointing out that there was a gift with every purchaser of Usha fan. There is no element of chance at all. Drawing attention to para 7 of the affidavit of Shri Sunil Kumar Wadhwa, the only witness of the respondents, and Executive Director of R-l, Mr. Ravinder Narain pointed out that prize coupons were sent to the dealers who were required to ensure that every consumer got one prize. The dealers could give such discounts as they desired and a purchaser could always insist on receiving his gift as it had been clearly made known that at least one prize would be given for every fan.

7.

MR. Ravinder Narain further argued that by introducing the impugned prize scheme, the respondents were promoting the Usha brand of fan, thus, increasing inter-brand competition. Referring to prices of fan, Mr. Ravinder Narain pointed out that R-l reduced the prices with effect from 3rd January, 1986, the reduction for a fan ranging from Rs. 4.90 and Rs. 7.20 for different models of fans. The increase in prices from 11th February, 1986 was made on account of the impending summer season at that point of time. There was a further increase in March, 1986 because of the increase in excise duty. The Counsel for the respondents prayed that paras 8 and 9 of Shri Sunil Kumar Wadhwa''s affidavit be perused in support of the above contentions.

8.

CERTAIN statements attributed to the dealer which were referred to by Mr. Manbir Singh Takshak (DG''s witness) should be struck out as hearsay, according to Mr. Ravinder Narain. Mr. Ravinder Narain discredited the deposition of Mr. V.N. Seth (DG''s witness) by pointing out that at one place in the examination- in-chief, he had stated that he was lured by the prize scheme and at another in cross-examination that he purchased an Usha fan because he wanted to do so. In other words, Mr. Seth was not lured by the impugned scheme but had desired to purchase an Usha fan, as perhaps, he was satisfied with its quality. That there was severe competition in the fan trade has been borne testimony to, by the statement of Mr. Sunil Kumar Wadhwa (witness of the respondents) to the effect that there was "fierce competition", that the sale of fans was "seasonal" and that the market was "extremely competitive" which no fan manufacturer could "afford to ignore".

9.

MR. Wadhwa, during his cross-examination, had also deposed that the price fixation depended upon "severity of the competition."

10.

MR. Revinder Narain concluded his presentation of arguments by citing two case laws. The first is a decision of this Commission In Re: Arora Contractors and Builders Pvt. Ltd. (1994 2 CTJ 64 dated 12.11.93) in which it has been observed that before a cease and desist order is passed under Section 36D(1) of the Act, it has to be affirmatively proved that the impugned trade practice is prejudicial to public interest or to the interest of any consumer or consumers generally. This is an independent requirement of law. The other case cited is also a decision of this Commission In Re: M/s. Disco Electronics Ltd. and Others (UTPE 88/86 dated 2.12.91) in which it was ruled that even if a trade practice falls under Section 36A(3)(b) of the Act, the Commission has to satisfy itself that the impugned practice is prejudicial to public interest before passing a cease or desist order.

We have given anxious consideration to the pleadings, depositions of the witnesses and arguments advanced by both the Counsel. The law, as it stands in the MRTP Act defines the conduct of any contest, lottery, game of chance or skill for the purpose of promoting, directly or indirectly, the sale, use or supply of any product or any business interest as an unfair trade practice. This is what Section 36A(3)(b) states. That the impugned scheme has an element of chance cannot be denied as the bigger prizes are predicated on chance rather than skill. A game in which chance rather than skill determines the outcome, is a game of chance (Kansas City v. Caresio, 47 S.W. 2d 535, 537). Looking at it from the point of view of the definition of a lottery in Bouvier''s Dictionary (as Mr. Dua pointed out), it also has an element of chance for a prize for a price. The essential elements of a lottery are consideration, prize and chance and any scheme by which a person for a consideration is permitted to receive a prize as may be determined predominantly by chance. In other words, the receipt of a prize in a game of chance is not a result of human reason, foresight, sagacity or design but is a result of chance (State v. Schwemler 154 Or., 533, 60).

11.

IN the instant case, notwithstanding the contentions of the respondent, it is clear that the bigger prizes like Maruti cars, Vijai scooters, etc., were securable by purchasers only by chance, even though every purchaser had one small cash prize or discount. Furthermore, the witness of the respondents, Shri Sunil Kumar Wadhwa in para 7 of his affidavit, himself has stated that the introduction of the impugned scheme was to promote Usha brand of fans and to increase inter-brand competition. All these clearly, therefore, point out that the impugned scheme was a game of chance intended to promote the sale of Usha fans. Attraction of Section 36A(3)(b) is not in doubt. Nor is it in doubt that there was synchronization of the impugned scheme with the escalation in prices during the currency of the scheme. On the very first day of the scheme, the prices of Usha fans were increased. While price increases can be considered as a part of normal course of business, it is intriguing to note that price increases were brought about simultaneous with the launching of the contest scheme, There is, therefore, an inference that the cost of the prizes were partly or fully covered by the price increases announced by the Company, simultaneous with the launching of the scheme. Section 36A(3)(a) is also, therefore, clearly attracted. This leaves us with only one aspect to be examined. That aspect is whether public interest has been prejudiced. Very correctly, it is pointed out by Mr. Ravinder Narain that the Commission has to independently examine prejudice to public interest before a cease and desist order is passed. The Arora Contractors case and Disco Electronics case, supra lead support to his contention.

12.

BOTH the witnesses of the DG have stated that they got the cash discount at the time of purchase of the fan. One of the witnesses, Mr. V.N. Seth has categorically stated that he was given a cash discount and not the prize. He was told by the dealer that the prize would be available to him if he paid a higher price for the fan. Much was made by Mr. Ravinder Narain to discredit this witness as he had stated in his cross- examination that he wanted to purchase as Usha fan and that he purchased one and as he had stated in the examination-in-chief that he was lured by the scheme. Merely because the witness had desired to purchase an Usha fan, it does not disentitle him to participate in the gift scheme. We have no reason to hold that Mr. V.N. Seth is an untrustworthy witness because of the statement that he had desired to purchase as Usha fan. On the other hand, the witness had deposed that when he insisted upon the prize, the dealer had told him that he was not entitled to it. He was asked during the cross-examination as to why he did not approach any other dealer and his answer was that he had purchased the Usha fan and when he was refused the gift, he thought he would take action as permissible. That''s the reason why he had complained to the Director General (Investigation & Registration). 24. Similarly, the second witness, Mr. Manbir Singh Takshak (AW 2) categorically stated during the examination-in-chief that at the time of purchase, he was given to understand that cash discount and nothing more would be given and interestingly, he also stated that the dealer had, at the time of purchase, informed him that the price of the fan had been increased by Rs. 12/- on account of the impugned prize scheme. But for this allurement of the prize, the witness said he would not have purchased as Usha fan. 25. We consider these depositions adequate in support of the charge that the prices of the fans had been increased synchronizing with the launch of the impugned prize scheme. We note that the main complainant (AW 1) and one more witness (AW 2) had been lured by the prize scheme and that they were offered the regular cash discounts which were represented to them as prizes under the scheme. There is, therefore, prejudice to the interest of the said consumers (purchasers). Many others similarly placed would have had a similar experience. The respondents did not produce any witnesses to counter the experience suffered by the two witnesses of the DC of whom one is the complainant. The said complainant is also a Senior Official of the Government and we have no reason to disbelieve his statements. We hold that public and consumer interest have been prejudiced. Finally, we would like to note that the preliminary objections relating to maintainability stated in the reply of R-l were neither pressed nor covered during the arguments of Mr. Ravinder Narian, Counsel for the respondents. Be that as it may, the enquiry is eminently maintainable, as the alleged trade practices do fall within the mischief of Sections 36A(3)(a) and (b) of the Act. Furthermore, the Notice of Enquiry as well as the application of the DG disclose all relevant grounds and material in support of the charge of unfair trade practices. There is, therefore, no basis for the preliminary objections raised by R-l in its reply to the NOE. In the premises, the first issue is decided in the negative against the respondents. The second and third issues are answered in the affirmative against the respondents. The fourth issue is also answered in the affirmative against the respondents. We hold that the respondents have indulged in unfair trade practices falling within the provisions of Sections 36A(3)(a) and (b) of the At which are prejudicial to public interest and to the interest of consumers. As the impugned trade practices have been already discontinued, we direct the respondents not to repeat the same in future. The respondents shall file an affidavit of compliance within four weeks of the date of this order. There shall be no order as to costs. Enquiry disposed of.