Tribunals and Commissions

R.M.LAKHANI vs PRAKASH TRAVELS

National Consumer Disputes Redressal Commission · Decided on 6 February 1992 · Citation: 1992 2 CPJ 941

HON’BLE JUDGES
S.A.Shah , Leelaben Trivedi , R.K.Shah J.
RESULT
Appeal allowed
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Judgment

4 paragraphs · 437 words
1.

THE appellant is the original complainant No. 1. Being aggrieved by the decision of the Rajkot District Forum in case No. 28/90, has filed this appeal.

2.

THE appellant is not present. THE summons, it appears have not been issued to M/s. Prakash Travels, the respondent No. 1. Though the appellant is not present, we are inclined to decide the appeal on merits since, to our opinion, the judgment and order passed by the District Forum cannot be maintained. THE District Forum in Para 13 has observed that "the respondent No. 1 Prakash Travels issued a cheque for the refund to the complainant on 15.6.88. This cheque was not honoured by the bank and, therefore, the complainant appears to have filed the complaint." Now there is no dispute that the ticket was purchased from the Opposite Party No. 1 - Prakash Travels. The Indian Airlines appears to have made the refund to M/s. Prakash Travels and M/s. Prakash Travels in turn sent a cheque to the complainant. In that view of the matter the presence of M/s. Prakash Travels is absolutely necessary because the Indian Airlines have already made the payment to M/s. Prakash Travels and in turn M/s. Prakash Travels have also issued a cheque which has not been honoured. M/s. Prakash Travels is necessarily a party and if the Summons could not be served, the District Forum ought to have served by substituted service. It also appears that the original complaint is filed by complainant No. 2. Therefore the Forum ought to have given a chance to the complainant No. 2 to sign the complaint otherwise the name of the complainant No. 2 ought to have been deleted.

Filing of a fresh complaint will also create legal complications. In the fitness of things we are of the opinion that the case should be remanded with the direction that the complainant may be directed to apply for substituted service and, complainant No. 2 may be given a chance to sign the complaint, and failing which her name may be deleted and the matter be decided in accordance with law on merits.

3.

IT is also advisable that the complainant may join International Air Transport Association as a party opponent so as to decide the issues properly. ORDER The appeal is allowed. The decision of the District Forum is set aside and the case is remanded with the direction that the District Forum may hear it again and decide in accordance with law, on merits. The matter will be decided by giving preference. In the circumstances, there will be no order as to costs. Appeal allowed.